News
NICE CXone Receives TMC’s 2022 Cloud Computing Product of the Year Award

Oxilio is proud to announce that its business partner Nice, has won the TMC 2022 "Cloud Computing Product of the Year" award with the CXone contact center solution. This award recognizes vendors that offer the most innovative, useful and beneficial…

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CallCabinet enhances certified for Microsoft Teams compliant video conference recording

New enhancements provide multiple video streams, screens and application sharing. ISSUED BY CALLCABINET CallCabinet, a leading global provider of Microsoft Azure-native call recording, AI analytics and quality control solutions, is pleased to announce that Atmos, a solution certified for Microsoft…

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Critical vulnerability within Apache Log4J

Monday, December 13, 2021 Over the weekend a critical vulnerability within Apache Log4J was discovered. Our partners have conducted an extensive review of internal applications and found that we are not impacted by the vulnerability. As the full impact of…

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Why choose Oxilio - Cloud contact center
 - Compliance recording
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12 questions about interaction recording compliance on Microsoft Teams

Are you using the Microsoft Teams unified communications platform? Do you need a recording solution that meets your compliance standards to protect your data? Here are 12 important questions to ask yourself in order to select a Microsoft Teams interaction…

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Eleveo’s integration with Cisco Webex Contact Center

New integration coming this fall -  Elevēo's integration with Cisco’s WebEx Contact Center. To learn more https://www.youtube.com/watch?v=S32wdWr0XKs

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CallCabinet’s Atmos Solution Certified for Microsoft Teams

The solution has met or exceeded all Microsoft compliance certification requirements CallCabinet's solution, sold by Oxilio across Canada, is certified by Microsoft as a compliant recording solution. Atmos has met or exceeded all compliance certification requirements for voice, video, screen…

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Sector - Contact Center - Oxilio
News
Innovative solutions for your contact center in the cloud

A flexible CCaaS that adapts to the post-pandemic period! The COVID-19 crisis has affected the entire world and forced companies to accelerate their technological transformations. Contact centers were no exception and had to innovate to ensure optimal customer service, despite…

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News
CallCabinet, has won the “2021 Internet Telephony Product of the Year”

Oxilio is proud to announce that our business partner, CallCabinet, has won the "2021 Internet Telephony Product of the Year" award for the sixth consecutive year. With this award, Internet Telephony and TMCnet recognize the innovation of the Atmos solution…

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News
Our partner, Nice Ltd, has been named – ONCE AGAIN – a leader in WEM (Workforce Engagement Management) in the Gartner 2021 report.

With its CXone product, Nice offers the best features in the industry and innovates more than its closest competitors according to Gartner. Through the use of analytics, artificial intelligence, digital technologies and automation, CXone enables better management of the evolving…

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News
Dubber announces the integration of its solution with the Zoom platform.

Our business partner, Dubber, now records Zoom sessions and interactions. This meets the growing regulatory requirements for telecommuting and dispersed workforces. With Zoom, Dubber enables unified communications and delivers artificial intelligence over voice for businesses of all sizes. By choosing…

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News
Integration of CXone (Nice inContact) with Microsoft Teams

The CXone solution, distributed by Oxilio across Canada, is now Microsoft Teams certified. This certification assures customers that the solution has been tested and verified by Microsoft to offer high quality, compatibility and reliability with Teams. By being integrated with…

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Solution - Microsoft Teams Compliance Recording - Oxilio
News
Microsoft Teams compliance recording: the big challenge of the coming year

Do your users use Microsoft Teams and you need to meet compliance standards for recording your interactions? Cloud-based solutions now allow you to meet your regulatory obligations. Increase in telecommuting and rapid adoption of MS Teams in the context of…

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