Privacy Policy

Oxilio Solutions Inc. (“Oxilio”, “we”, “us”, “our”) is committed to protecting your privacy.

The purpose of our Privacy Policy (the “Policy”) is to explain how we collect, use and disclose your personal information when you use our website or retain our services, and what your rights are in this regard.

This Policy does not apply to third-party websites, including those that may be accessed through links on our website. We are not responsible for such sites. If you visit a third-party Web site, that site will have its own policies, which we encourage you to review before submitting any personal information.

What is “personal information”?

Generally speaking, the term “personal information” refers to any information about an identifiable individual or information that allows an individual to be identified. This could include your name, e-mail address or date of birth.

However, “personal information” generally does not include your business contact information, such as your title, business address or telephone number.

What personal information do we collect?

In the course of your interactions with us, we may collect some of your personal information as follows:

  • Your personal contact information, such as your name, address, e-mail address and telephone number;
  • Information you provide to us in the course of providing our services;
  • Information you provide to us when you subscribe to receive information materials, updates or newsletters;
  • Information you provide to us in connection with events;
  • Recruitment information, such as your curriculum vitae.

In all cases, we strive to limit the amount of personal information we collect to that which is strictly necessary for the purposes described in the “What do we use your personal information for?” section. We do not knowingly collect personal information from minors.

Do we collect information when you browse our website?
When you browse our website, the following information is collected:

  • Technical information: your IP address, browser type and version (e.g. Internet Explorer, Firefox or Safari), time zone, browser plug-in types and versions, operating system (e.g. Vista, Windows XP or MacOS), device type and model, MAC address, unique identifiers and mobile network information];
  • Data collected online : information about your visit, including the navigation path to, on and from our website (including date and time), information about your network, such as information about devices, nodes, configurations, connection speeds and network application behavior, which pages you viewed or searched for, page response time, download errors, duration of visits and information about page interactions (such as scrolls, clicks and content to which the mouse was pointed) and whether you clicked on particular links or opened our emails].

We also use Google Analytics to collect information about your use of our website (for example, the pages you visit most often, and any error messages you may receive). This information is anonymous, and we use it solely to improve the efficiency and operation of our website.

How do we collect your personal information?

Wherever possible, we will obtain your personal information directly from you with your consent, when you interact with us (for example, when you contact us to obtain technological services, fill in a form on our website or respond to a job offer). We may, however, collect your personal information from third parties with your consent, or as permitted by law.

How do we obtain your consent?

By communicating with us, by voluntarily providing us with your personal information, or by browsing our website, you consent to the collection, use and disclosure of your personal information in accordance with this Policy. If you provide us with the personal information of a third party, you represent that you have the necessary consent or authority to allow us to collect, use and disclose such information in accordance with this Policy.

Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by contacting Jean-François Pharand, our Privacy Officer, at the following address:

Address: 1550 rue Ampère, Suite 301, J4B 7L4
Telephone: 514 871-4721, ext. 224

How do we use your personal information?

In general, we use your personal information for the following purposes:

  • To provide you with technology and related services (e.g. training);
  • To establish, maintain and improve our business relationship with you;
  • To recruit staff;
  • To ensure compliance with our legal and regulatory obligations;
  • Ensure the proper conduct of our business, including billing and records management;
  • Any other purpose permitted by law or to which you consent.

How long do we keep your personal information?

We retain your personal information only as long as necessary for the purposes set out in this Policy and to comply with our legal, ethical and regulatory obligations. After this period, your personal information will be securely destroyed.

What is the process for destroying personal information?

Once the purpose for which personal information was collected or used has been fulfilled, Oxilio Solutions Inc. will destroy it in a secure manner. This obligation applies, regardless of the type of medium (paper or digital), to both original documents and all copies thereof.
Oxilio Solutions Inc. will take appropriate security measures to ensure the protection of personal information during destruction. In addition, these measures apply to all Oxilio Solutions Inc. document storage locations as well as to all types of media (paper or digital). Destruction methods will vary depending on the medium used.

How do we protect the confidentiality of your personal information?

The personal information we collect is kept confidential in accordance with applicable legislation. In addition, if you choose to send us personal information by e-mail or through a form available on our Web site, we will use only the information required to respond to your message and follow up on it, ensuring that it is kept confidential.

We also take reasonable administrative, technical and physical measures to protect your personal information against loss, theft, unauthorized access or use. For example, we restrict access to our offices and computer equipment, and make our employees aware of the security and confidentiality of the personal information to which they have access.

How to contact us

If you would like to know more about the protection of your personal information or wish to make a complaint, please contact Jean-François Pharand, our Privacy Officer, at the following coordinates:

Address: 1550 rue Ampère, Suite 301, J4B 7L4
Telephone: 514 871-4721, ext. 224

How do we update our Policy?

Our Policy may be updated from time to time to reflect legislative or operational changes within Oxilio Solutions Inc. Although notices of updates may be used, the posting of the revised Policy will be deemed sufficient notice.

Your continued use of our website or services constitutes your acceptance of this Policy and any updates.

The Policy was last updated on September 21, 2023.