Do you want to put your talent to work on stimulating projects in the contact center industry?
Do you want to make a difference in your workplace?
Do you enjoy working in a relaxed and collaborative environment?
Are you a tech-savvy problem solver?
Then this job is for you. Join the Oxilio team!
We are looking for a perfectly bilingual, organized, and proactive individual who wants to develop technical expertise while contributing to exciting client projects.
This position is particularly well suited for a curious individual who is eager to learn quickly and grow in an environment where collaboration and knowledge sharing play an important role.
Oxilio supports organizations in selecting and integrating contact center technologies, compliance management, and public safety solutions. Our team of experts is recognized for its efficiency, professionalism, and close collaboration with clients.
We are a human-sized firm, which allows us to offer our employees hands-on participation in projects and rapid skill development within niche technological environments.
Your challenges
You will participate in various technology projects in collaboration with our team, partners, and clients.
You may be involved in:
- scripting and optimization of call flows
- Configuring satellite solutions for the contact center
- integration of artificial intelligence features into client environments
- integration and connection of platforms via APIs
- configuration of cloud-based contact center platforms
- diagnosis and support of specialized technological environments
Your growth at Oxilio
You will be expected to:
- Participate in meetings and follow-ups with clients
- Contribute to the coordination of certain project activities
- Assist the team with technical deployments and configurations
- Participate in technical support and troubleshooting
- Document interventions and procedures
- Ensure professional and structured follow-up of cases
- Gradually develop autonomy within client environments
You will work closely with experienced team members who will support you in developing your technical and professional skills.
Your benefits
- Permanent, full-time position
- Salary between $55,000 and $70,000 depending on experience
- Hybrid work model: remote work and office presence 2–3 days per week
- Flexible schedule to support work-life balance
- Relaxed work environment
- Attractive group insurance plan
- Paid day off on your birthday
- 3 weeks of vacation
- Annual allowance for personal sports activities or sports equipment purchases
- Pleasant environment in modern offices located in the heart of downtown Montreal, across from the Bell Centre
Your profile
- DEC or Bachelor’s degree in a field related to information technology, or an equivalent combination of education and relevant experience
- 0 to 4 years of experience in the technology industry
- Excellent communication skills in both French and English, spoken and written
- Ability to work independently in an organized and rigorous manner
- Strong technical and analytical skills
You will thrive in this role if:
- You enjoy dynamic environments where ideas quickly turn into action
- You are motivated by technology and enjoy interacting with clients
- You appreciate versatile roles where you can wear multiple hats
With us
- We respect, listen, support each other, tell the truth… and we laugh
- We are flexible and understand everyone’s personal needs
- We love to learn, we are autonomous, responsible, and open-minded
- And technically, we’re unbeatable!
Interested?
Send us your resume at hr@oxilio.com and join a team where your initiative and ideas can truly make a difference.