Oxilio offers world-class cloud contact center solutions (CCaaS) that meet the needs of businesses of all sizes.
Contact Center Cloud Solutions (CCaaS) Components
With our cloud-based solutions, you have 24/7 access to your contact center from anywhere and on any device. Hiring and retaining agents will be easier: your employees can work from anywhere in the world without affecting your customer service.
Our cloud contact center solutions are secure with powerful encryption capabilities for communications and data in the database. Subject to regular penetration and intrusion detection exercises, the platform meets the security needs of the most demanding businesses.
Artificial intelligence automates processes, improves operational efficiency and enriches the customer experience with predictive analytics and real-time responses.
It’s easy to add or reduce the number of agents using the cloud contact center platform. Features can be added to the contact center as your needs change.
Solutions are guaranteed to be 99.99% available.
With our cloud contact center solutions, you have access to all applications through a single portal.
With data stored in the cloud, the possibility of data loss is almost zero.
Updates are done automatically, so you always have access to the latest technology.
Oxilio offers excellent bilingual French-English professional services. You can even get 24/7 support, depending on the package you choose.
You pay according to the features, number agent and amount of space used.
