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About Oxilio

An experimented team devoted to the success of your realizations.

More than 20 years in business

Proudly Canadian company

Dedicated and certified team

More than 400 customer systems in production

The company

About Oxilio

As a leader in its complete offer for customer experience management, workforce optimization and interaction recording, Oxilio is able to respond effectively to your needs and target the specificities of your sector. We work in concert with several recognized technologies to satisfy your requests and meet your business needs.

Founded in 2004 and growing steadily, Oxilio now operates from its offices in Montreal and Toronto. Our teams maintain more than 400 client systems in production.

@Oxilio

  • We respect each other, we listen, we support each other, we tell each other the truth, we laugh;
  • We are conciliatory … we understand the personal needs of each;
  • We like to learn, we are autonomous, responsible, and open-minded;
  • And technically, we are unbeatable!
Oxilio: expertise in customer experience management and contact centers in Boucherville, Montreal, and the South Shore
Corporate Values

Our engagement

  • Create an environment of proximity, both with our clients and our partners, to allow a long-term business relationship;
  • Develop a technological portfolio that stands out for its flexibility and openness to evolution;
  • Focus on customer needs and not on the technology in place;
  • Strictly sell what we can successfully deliver – not in the purchase order business;
  • Having fun doing what we do.
Oxilio commitment
Why Oxilio

A team of experts involved from A to Z

Technological environment, business realities, technical constraints, etc.: each situation is unique. This is why our experts draw a precise portrait of your needs before launching operations, in order to identify the subtleties of your company and propose an optimal solution.

Our experienced and certified team is committed to the realization of your project and the achievement of your objectives. They are available to meet your needs 24 hours a day, 7 days a week if that is your wish.

Portfolio

High-quality solutions designed to meet the specific needs of each client.

Delivery by our experts

Products installed and configured with care by our experts.

Technical support

Experts providing high-quality technical support to meet the needs of the most demanding clients.

Managed services

Customized service offerings to adapt to the unique requirements of each client.

At Oxilio, we don't just provide technological solutions; we become true partners in your success. Our commitment is to understand your challenges, address them with tailored strategies, and support you at every step to maximize your results.

Jean-François Pharand, CEO of Oxilio: leadership and strategic vision.
—
Jean-François Pharand
Chief Executive Officer (CEO) and Founder.
Our partners

Our partners to offer you the optimal solution

Oxilio surrounds itself with reliable and efficient partners to offer you diverse solutions that are always adapted to your sector and your needs.
Testimonials

Reviews from our customers

Emploi et Solidarité sociale Québec | Oxilio client testimonial
« Oxilio Solutions provides outstanding after sales service and support. The staff is courteous, they know their products and answers to requests in a very short delay. Congratulations to the members of this company. »
Claude L’heureux

Telecommunications coordinator, Emploi et Solidarité sociale du Québec

Groupe Incotel | Oxilio client testimonial
« Oxilio has been a business partner for many years. They have always delivered quality solutions with professionalism to the satisfaction of customers. »
Richard Gagnon

Incotel-ISQ

Barreau du Québec | Oxilio client testimonial
« We are satisfied with Oxilio’s service because of their prompt response, whether tracking down a solution to a breakdown or simply preparing a specific report for our contact centre. »
Charles Prévost

Information Technology and IP Technician, Barreau du Québec

Groupe CYR&Lyras | Oxilio client testimonial
« We are very satisfied with the product and the service. The recordings are reliable and the support team is always available to advise us. »
Patricia Groleau

CIP, IT Manager, Groupe Cyr & Lyras

Promutuel Assurance | Oxilio client testimonial
« We’ve been Oxilio customers for several years. We have always had rapid and courteous service. The follow up on requests is really done professionally. I’d like to thank the Oxilio team for their good service. »
Josée Labarre

Promutuel assurances

Groupe Incotel | Oxilio client testimonial
« We have been working with Oxilio for several years and have had a great experience in dealing with them. Great products, simple to use and excellent support. »
Bruno Mangiardi

Chief Information Officer, Ville du Grand Sudbury

HMR, Hôpital Maisonneuve-Rosemont, Centre affilié à l'Université de Montréal | Oxilio client testimonial
« I am very satisfied with everything that Oxilio has done for us. »
David Bernard

Technological Infrastructure Team Leader, Hôpital Maisonneuve-Rosemont

Solutions

We are committed to helping you.

Chez Oxilio, nous avons à cœur de vous aider à trouver les meilleurs outils pour vos projets de centre de contacts et de gestion des interactions audio et vidéo. Pour cela, nous vous proposons une offre complète de solutions et de produits, installés et maintenus par notre équipe d’experts pour un résultat efficace à court et à long terme.

Nous fournissons des solutions et des services de haut niveau adaptés à nos clients. Nous évaluons les solutions sur les différents marchés pour déterminer les meilleures options à vous proposer, toujours en accord avec votre réalité, vos technologies et selon votre budget.

Expert advice

Oxilio helps you find the ideal solution for your business.

We offer tailored support, adapted to the specific needs of your business. Our team of experts is available to provide professional and personalized advice.
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