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Accueil › Solutions › Interaction Recording › Nice Inform
By coordinating all information, Nice Inform helps you reconstruct events. A reliable, scalable solution, Nice Inform will meet the current and future needs of your 911 center.
A solution designed to meet the strict standards of NG911 in public safety.
A multimedia reconstruction for a comprehensive understanding of events and enhanced analysis.
Measure the quality of interventions and adjust procedures for increasingly effective responses.
Full interoperability with CAD systems and other essential tools for your operations.
Our service combines technical expertise and innovative solutions to improve operational efficiency and support the growth of your business.
This module allows the audio recording as well as the recording of screens, text messages, radio, CAD data, GIS localization…
Nice Inform synchronizes and contextualizes information from different sources, allowing you to recreate the event by specifying who did what, when and where.
This module allows the creation of a centralized file with secure access for the persons concerned (e.g. investigators and prosecutors).
The dashboard combines information from different sources (CAD, telephony, radio, Inform’s evaluation module), providing an almost real-time overview of the 911 center’s performance.
The Inform Evaluator module measures the quality of the services provided, whether it is an isolated call or a complex event involving different sources of interaction (voice recording, text message, CAD and GIS screen capture).
This module allows you to search for key words or phrases among all calls received in order to find additional calls associated with a specific event. In addition, it monitors and categorizes calls on an ongoing basis to help detect errors and potential risks.
This module allows you to search for key words or phrases among all calls received in order to find additional calls associated with a specific event. In addition, it monitors and categorizes calls on an ongoing basis to help detect errors and potential risks.
Inform Monitor monitors several channels in near-real time and allows you to replay the last call on a selected channel (RCR). The Inform Verify module enables instant replay of the last recordings over a given time period.
Select and combine the modules suited to your operations for a customized solution.
Access all your data through a clear and user-friendly web interface.
Grow your infrastructure with a solution designed to adapt to the expansion of your needs.
Ensure compliance with PG911 standards for effective and regulated emergency call management.
Capture and centralize communications from multiple technologies for a complete overview.
Optimize the management of your sensitive data with a robust and high-performance solution that meets the needs of the most demanding environments.